Delivery & Activation

Last updated: 19 October 2026

RiderSaathi is a digital service. Nothing is posted or couriered to you, and there are no delivery or shipping charges.

What you are buying

A prepaid software subscription for the RiderSaathi Android app: a fixed number of days on one mobile number. There is no auto-renewal and no saved card. A plan simply ends when its days run out.

How it reaches you

• The plan is attached to the mobile number you enter when you pay, so use the number you signed in to the app with.
• Online payment through UPI: your plan starts within about a minute of the payment being confirmed.
• Direct UPI to our account, from the order page: your plan starts within a few minutes once the payment matches our bank record; if it has to be checked by hand, the same day.
• The app picks up a new plan on its own within a minute, and the Status screen shows the new expiry date.
• Nothing has to be installed again, and no key or code is sent to you. The plan is attached to your number, not to a file.

Where it works

India, on one Android phone per plan. Using the same plan on a second phone needs account authorization.

If your plan does not activate

Write to us with your mobile number and the payment reference — the order number or the UPI transaction ID. Our contact details are on the Contact page, and we reply within 2 working days.

Refunds

Cancellation and refunds are covered by our Refund & Cancellation Policy.

Support hours: Monday - Saturday | 10 AM - 5 PM (IST)

Who runs RiderSaathi

RiderSaathi is owned and operated by its founder, BruhByte.

• Email: help@ridersaathi.in
• Address: 403, Gulab bagh colony, Indore, Madhya Pradesh 452009

Grievance officer

Shams Raza — help@ridersaathi.in.
Complaints about the app or about your data are acknowledged within 24 hours and resolved within 15 days.