Terms of Use

Last updated: 19 October 2026 · Version 1.0

Please read these Terms of Use carefully before using RiderSaathi. By using the app, you agree to these terms.

1. What RiderSaathi is and how it works

RiderSaathi is an on-device smart ride filtering and driver productivity assistant designed for commercial delivery and cab drivers.

The software enables drivers to pre-configure their operational preferences (such as preferred trip distances, maximum pickup radius, service categories like parcel vs passenger, and destination routes) on their Android device. When an incoming booking offer card is displayed on the driver's phone by partner driver applications (such as Rapido, Uber, or Porter), RiderSaathi reads that card, compares it against the driver's pre-set rules, and — on a booking that matches — presses the Accept control on the driver's behalf. Bookings that do not match are left alone.

RiderSaathi is an independent client-side utility tool that acts strictly under your instruction and rules. It does not find or generate bookings, does not negotiate or modify fares, does not access or alter third-party server APIs, does not manipulate GPS coordinates, and has no direct affiliation with Rapido, Ola, Uber, Porter, or any aggregator.

Rapido, Ola, Uber, and Porter are trademarks of their respective owners. RiderSaathi is an independent software tool and is not affiliated with, endorsed by, sponsored by, or connected to any of them. Their names are used solely to indicate application compatibility.

2. Independent Operation & Your Platform Accounts

RiderSaathi is designed to enhance driving focus and road safety by minimizing manual phone interaction while operating a vehicle.

• Rule-based automation you set up: RiderSaathi runs only on your own phone and acts only on the rules you have set. It does not send requests to any ride platform's servers, does not copy, modify or interfere with any platform's app, does not change your GPS or location, and never asks for your platform account login.
• Your platform accounts: You use driver partner applications as an independent contractor or partner, under each platform's own terms, guidelines and policies, which they may change at any time. Reading and following them is your responsibility. Each platform manages its driver accounts under its own terms and at its own discretion. We do not control those decisions and are not liable for them, and they are not a ground for a refund of your RiderSaathi plan. Whether to use RiderSaathi, and in which mode, is your decision.
• Full User Control: RiderSaathi can be switched between Active, Monitor (simulation mode), or completely turned off at any moment with a single tap. You remain solely in control of your driving schedule, accepted trips, and customer interactions.

3. What we do not promise

• We do not promise you will receive any particular booking, or any minimum number of bookings.
• We do not promise the app will read every card correctly. Driver apps periodically update their user interfaces; when that happens, the app may miss bookings until updated pattern rules are published.
• We do not promise or guarantee any specific level of earnings.
• We do not promise the app will operate uninterrupted on every phone. Certain manufacturers enforce aggressive background battery limits that may pause background services until configured.

4. Your responsibilities

• You must be a genuine, registered driver partner on the platform you use it with.
• You must keep your own account credentials secure. We never ask for your Rapido, Ola, Uber, or Porter password or OTP, and you must never share credentials with anyone claiming to represent us.
• You must not resell, share, reverse engineer, or redistribute the app or your subscription.
• You are responsible for driving safely. Do not operate or adjust phone settings while actively riding or driving in traffic.

5. Subscriptions and payment

• New drivers receive a free trial measured in rides, not days, so you can evaluate the assistant on your own schedule.
• After the trial, an active subscription plan is required. Plans are prepaid for a fixed period.
• Payment is supported by UPI. You pay the exact amount indicated.
• One subscription covers one phone. Transferring to a replacement device requires account verification.

6. Contact and Grievance

Reach us through Help inside the app or via email at help@ridersaathi.in.

RiderSaathi is owned and operated by its founder, BruhByte (BruhByte Innovations). Address: 403, Gulab bagh colony, Indore, Madhya Pradesh 452009.