Privacy Notice

Last updated: 19 October 2026 · Version 1.0

RiderSaathi works through Android's Accessibility Service, used the way Google Play's policy allows for rule-based automation: the app shows what it reads and asks for your consent before it is switched on, it reads only the driver apps listed below, and you can switch it off at any time. This page explains exactly what it reads, what it keeps, and what it never touches.

1. The accessibility permission, in plain terms

To read a booking card, RiderSaathi uses Android's accessibility service. That permission is broad: technically it allows an app to read anything on your screen.

We restrict it in code, not just in policy.

The app only reads windows that belong to:

• Rapido driver (com.rapido.rider)
• Uber Driver (com.ubercab.driver, com.ubercab.partner)
• Porter Driver (com.theporter.android.driverapp)

Anything else on your screen — WhatsApp, your bank, your messages, your gallery, your browser — is discarded before a single character is examined.

2. What we never read, even inside a driver app

Driver apps show more than booking cards. So even within them, the following are removed before anything can be saved:

• One-time passwords (OTP) and verification codes
• Card, account and long numbers
• Phone numbers, yours and your customers'
• Email addresses and UPI IDs
• Tokens or passwords

3. What stays on your phone

• Your rules and settings
• Your decision history — which bookings were accepted or declined and why
• Pickup and drop addresses and fares shown on cards

These are stored in the app's private storage, where other apps cannot read them, and are deleted when you uninstall.

4. Your safety

• We will never ask for your OTP, UPI PIN, password, card number or bank details — not on a call, not on WhatsApp, not in the app. Anyone who asks is not RiderSaathi.
• RiderSaathi does not read your SMS or notifications.
• You pay only inside the app, on our official website, or via authorized UPI. We never ask you to pay anyone over a personal phone call.

5. Contact & Grievance

Use Help inside the app or email us at help@ridersaathi.in.

Founder & Operator: BruhByte (BruhByte Innovations). Address: 403, Gulab bagh colony, Indore, Madhya Pradesh 452009.